James Youm

jamesyoum.jy@gmail.com

LinkedIn | GitHub

Objective/Summary

Highly motivated and detail-oriented professional with a strong foundation in IT and cloud fundamentals, combined with invaluable clinical experience, seeking an internship or entry-level position in IT or healthcare technology. Eager to apply problem-solving, technical troubleshooting, systems thinking, and rapid learning abilities to optimize technology and enhance operational efficiency.

Education

Western Governors University, UT

Bachelor of Science in Cloud Computing | Junior, Expected Graduation: Spring 2026

  • Relevant Coursework: Cloud Foundations, Network and Security, Database Management, Python for IT Automation, Scripting and Automation

University of Pittsburgh, PA

Bachelor of Science in Natural Sciences | Graduated: December 2019

Certifications

Skills

Cloud Platforms:

  • AWS (EC2, S3, VPC, IAM)
  • Azure (Familiarity)
  • Google Cloud Platform (Familiarity)

Operating Systems:

  • Linux (Ubuntu)
  • Windows OS

Scripting/Programming:

  • Python (Basic/Intermediate)
  • Bash
  • SQL
  • HTML
  • CSS

Networking:

  • TCP/IP
  • DNS
  • VPN
  • Network Troubleshooting
  • CompTIA Network+ concepts

Security:

  • Identity and Access Management (IAM)
  • Security Best Practices
  • CompTIA Security+ concepts

Tools & Technologies:

  • Docker
  • Kubernetes (Basic/Familiarity)
  • Git/GitHub (Version Control)
  • MS Office Suite

Troubleshooting & Operations:

  • Technical Troubleshooting
  • System Monitoring
  • Root Cause Analysis
  • Incident Response (conceptual)

Soft Skills:

  • Problem-Solving
  • Critical Thinking
  • Workflow Optimization
  • Communication (Written & Verbal)
  • Team Collaboration
  • Time Management
  • Adaptability

Experience

Hospital of the University of Pennsylvania, Philadelphia PA

Emergency Department Technician | March 2020 – Present

  • Collaborated with cross-functional clinical teams to optimize patient care workflows, identifying bottlenecks and implementing solutions to enhance operational efficiency.
  • Managed and ensured accuracy of critical patient data collection (history, vitals, ECG, bloodwork), demonstrating meticulous attention to detail in high-pressure environments.
  • Executed routine quality control and maintenance on critical medical devices, ensuring system reliability and adherence to operational standards.
  • Initiated and provided consultative recommendations for technical workflow improvements, directly impacting patient care and operational efficiency within the department.

UPMC McCandless-CRS, Pittsburgh PA

Rehabilitation Technician | October 2018 – August 2019

  • Collaborated with Physical Therapists to adapt and optimize patient care plans based on data-driven assessments and patient feedback.
  • Monitored and reported on patient performance metrics, developing a keen eye for identifying deviations and ensuring optimal outcomes.
  • Managed and maintained rehabilitation equipment inventory and room setup, ensuring resource availability and operational readiness.

Projects

Personal Cloud Resume Website Deployment

This Cloud Resume Project demonstrates full-stack cloud proficiency by hosting a static HTML/CSS/JavaScript frontend on AWS S3, delivered globally via CloudFront and secured with Route 53/ACM. A serverless Python Lambda function, exposed via Amazon API Gateway, leverages DynamoDB for a dynamic visitor counter. The entire architecture showcases skills in cloud infrastructure, serverless development, secure web delivery, and automated CI/CD with Git/GitHub.

Technologies Used: HTML, CSS, JavaScript, Amazon S3, CloudFront, Route 53, AWS ACM, Python Lambda, Amazon API Gateway, Amazon DynamoDB, AWS IAM, Git/GitHub, CI/CD

View Project on GitHub

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